Terms of Service

1. Introduction
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1.1 Agreement to Terms
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‍By accessing or using Loyalty Club PLC's services, including our website, mobile application, and loyalty scheme software (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you disagree with any part of these terms, you may not access the Services.
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1.2 Eligibility
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‍You must be at least 18 years old and capable of forming a legally binding contract to use our Services.

If you're using the Services on behalf of a business, you represent that you have authority to bind that business to these Terms.

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2. Definitions
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- "Platform" refers to our loyalty scheme software and related services
- "Partner" means businesses using our platform to offer loyalty programmes
- "Customer" means end-users participating in loyalty schemes
- "Stamps" means digital loyalty points issued by Partners
- "Content" means all material, including text, images, and data on our platform

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3. Account Registration and Security
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3.1 Partner Accounts
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‍Partners must:
- Provide accurate business information
- Maintain current contact details
- Protect account credentials
- Accept responsibility for all account activity
- Notify us immediately of security breaches
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3.2 Customer Accounts
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‍Customers must:
- Register with accurate personal information
- Use accounts for personal, non-commercial purposes
- Maintain password security
- Not create multiple accounts
- Not transfer accounts to others

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4. Loyalty Program Rules
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4.1 Stamp Issuance
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‍- Partners determine stamp issuance criteria
- Stamps have no monetary value
- Stamps cannot be exchanged for cash
- We reserve the right to void fraudulent stamps
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4.2 Digital Currency
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‍- Digital currency has no monetary value
- Currency usage is limited to platform participants
- We may impose usage limits
- We reserve the right to adjust balances for technical errors

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5. Partner Obligations
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Partners must:
- Honor advertised rewards
- Maintain accurate business information
- Respond to customer inquiries promptly
- Not discriminate against loyalty program users
- Comply with data protection laws
- Honor displayed stamp values
- Maintain appropriate security measures

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6. Customer Obligations
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Customers must:
- Provide accurate information
- Not manipulate the loyalty system
- Not create multiple accounts
- Use the service for personal use only
- Comply with partner-specific terms

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7. Intellectual Property Rights
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7.1 Our Rights

‍We own all rights to:
- Platform software
- Design elements- Branding
- Backend systems
- Analytics tools
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7.2 Permitted Use

‍Users may:
- Access platform features
- Download our mobile app
- Print necessary documents
- Share referral links
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7.3 Prohibited Use
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‍Users may not:
- Copy or modify our software
- Reverse engineer the platform
- Scrape data
- Use our branding without permission

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8. Location Services
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8.1 Partner Location

‍- Partners must provide accurate location data
- We don't guarantee location accuracy
- Location services may vary by region
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8.2 Customer Location
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‍- Location sharing is optional
- Data is used only for partner discovery
- Users can disable location services
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9. Messaging System
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9.1 Usage Rules
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‍- Messages must be business-related
- No spam or harassment
- No promotional material without consent
- We may monitor messages for compliance
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9.2 Limitations
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‍- Message storage is limited
- We may impose sending limits
- Service availability isn't guaranteed
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10. Liability and Disclaimers
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10.1 Service Availability

‍- Services provided "as is"
- No guarantee of continuous availability
- We're not liable for service interruptions
- Technical issues may affect functionality
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10.2 Limitation of Liability
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‍We're not liable for:
- Lost stamps or currency
- Partner business closure
- Technical failures
- User disputes
- Indirect losses

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11. Termination
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We may terminate accounts for:
- Terms violation
- Suspected fraud
- Legal requirements
- Platform abuse

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12. Changes to Terms
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We may modify these terms:
- With 30 days notice for material changes
- Immediately for non-material changes
- Notice provided via email or app
- Continued use implies acceptance

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13. Disputes and Governing Law
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- Terms governed by English law
- Disputes subject to UK courts
- Mandatory arbitration for eligible disputes
- Class action waiver

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14. Contact Information
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Loyalty Club PLC
14-15, Triangle South Bristol,
England, BS8 1EY
[Insert contact details]


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