Members Help Center

Find answers, tips, and step-by-step instructions to help you navigate every aspect of Loyalty Club PLC.

Section 1- Getting Started

Introduction to Loyalty Club PLC

Discover how we make loyalty rewarding for you.

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How to Join Loyalty Club as a Member

A simple guide to becoming part of Loyalty Club PLC.

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Navigating Your Dashboard

Learn how to explore and manage your member dashboard with ease.

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Section 2- Managing Your Account

How to Reset Your Password

Quick steps to regain access to your account.

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Managing Notifications

Customise your preferences to stay updated on what matters most.

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Section 3- Understanding TEDs Tokens

What Are TEDs Tokens?

Understand how they work and the benefits they unlock for you.

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How to Earn TEDs Tokens

Learn how to collect tokens on every eligible purchase.

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How to Track Your TEDs Tokens

Keep an eye on your tokens and plan your rewards.

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Section 4- Customer Service & Support

Contacting Customer Support

Reach out for assistance whenever you need it.

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Reporting Issues With TEDs Redemption

Resolve any problems redeeming your tokens with ease.

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How to Give Feedback

Share your thoughts to help us improve your experience.

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Section 5- Security & Privacy

How We Protect Your Data

Find out how we safeguard your personal information.

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Understanding Our Privacy Policy

Learn how your data is handled securely and responsibly.

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Managing Your Privacy Settings

Control your data preferences for a personalised experience.

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Section 6- Troubleshooting & Technical Support

Technical Issues & How To Fix Them

Troubleshoot common technical problems quickly.

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Troubleshooting Account Login Issues

Get back into your account with these handy tips.

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How To Report an Issue

Notify us of any problems to get them resolved promptly.

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