Partners Help Center

Find answers, tips, and step-by-step instructions to help you navigate every aspect of Loyalty Club PLC.

Section 1- Getting Started

Introduction to Loyalty Club PLC

Learn how our platform helps you boost customer loyalty and grow your business.

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Registering Your Business

A step-by-step guide to registering your business and joining our partner network.

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Managing Your Business Dashboard

Learn how to navigate and manage your Loyalty Club PLC dashboard with ease.

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Understanding TEDs Tokens

Learn how TEDs Tokens work and how they benefit your business and customers.

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Section 2- Managing Your Business Account

Editing Your Business Profile

Easily update your business details to keep your profile current.

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Registering Staff to Your Business

Add team members to help manage your Loyalty Club PLC account.

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Section 3- Managing Your Business Account

How to Update Your Payment Info

Keep your payment details accurate and up-to-date.

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Billing Cycles & Invoicing

Understand your billing schedule and invoices.

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Section 4- Customer Service & Support

Contacting Business Support

Reach out to our team for fast and reliable assistance.

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Resolving Problems With Your Program

Find solutions and keep your campaigns running smoothly.

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How to Manage Customer Complaints

Handle customer feedback effectively to build trust and loyalty.

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Reporting a Technical Issue

Submit and track technical issues for quick resolution.

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Section 5- Security & Privacy

How We Protect Your Data

Learn about the measures we take to keep your information secure.

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Understanding Our Privacy Policy

Discover how we handle and safeguard your data.

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Section 6- Troubleshooting & Technical Support

Troubleshooting Account Issues

Quick fixes and tips for resolving  problems.

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Reporting System Outages Or Issues

Learn what to do if the system experiences downtime or errors.

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How To Access Technical Support

Get the help you need from our dedicated technical team.

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