Overview:
The Business Dashboard is your central hub for managing your Loyalty Club PLC account, offering essential tools to monitor and enhance customer engagement. This guide will walk you through the various features available on the dashboard and how to utilise them to optimise your business operations.
Key Features of Your Dashboard:
1. Campaigns:
Create and manage loyalty campaigns that engage customers and boost retention.Track campaign performance and make adjustments based on customer interaction.
2. My QR Code:
Access your unique business QR code to help customers register or redeem loyalty stamps directly from your location. Share the QR code digitally or print it for in-store displays.
3. Servers:
Manage access for your team by adding or removing server profiles.Control what each server can access and track individual performance.
4. QR Code Reader:
Use the QR code reader to scan customer loyalty codes quickly and efficiently. Speed up the checkout process by processing loyalty points in real-time.
5. Marketing Resources:
Access our comprehensive range of marketing materials and resources to promote your Loyalty Club partnership.Customise digital and print assets to match your business brand.
6. Message Centre:
Stay connected with Loyalty Club updates and customer communications. Reply to customer queries or feedback and manage your notifications.
7. Customers:
Track your customer database and view their loyalty activity. Access customer insights to understand purchasing behaviour and tailor your campaigns accordingly. Get Tax Report:Generate and download detailed tax reports for your business.Keep track of revenue and other financials related to your Loyalty Club activities.
8. TEDS Currency Centre:
Manage Ted’s Tokens, including how they are earned and redeemed by customers.Track the flow of tokens in and out of your business for accurate reporting.
9. Customer Feedback:
Review customer feedback.Use feedback to improve your services and enhance customer satisfaction.
10. Refer a Business:
Refer other businesses to join the Loyalty Club network and expand the community.Earn 250 Ted’s Tokens for successful referrals.
11. My Profile:
Update your business details, including contact information and branding.Ensure your profile is always up to date for smooth customer engagement.
Navigation Tips:
Home:
Return to the dashboard home at any time for a quick overview of all available tools.
My QR:
Access your business QR code quickly from the bottom navigation bar.
Reader:
Scan customer QR codes in real-time using the built-in QR code reader.
Customers:
View your customer list, their interactions, and activity logs directly from the dashboard.
TEDS Centre:
Keep track of Ted’s Tokens activity and manage rewards efficiently.
Maximising Your Dashboard's Potential
Take advantage of the dashboard's features to streamline customer engagement, improve loyalty campaign effectiveness, and manage your business's loyalty performance. Regularly check for updates and enhancements to the dashboard to ensure you are getting the most out of the Loyalty Club PLC platform and keep an eye on your inbox as we will send you announcements regarding major developments!
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