Understanding Billing Cycles
At Loyalty Club PLC, billing cycles are processed monthly by default. Each billing cycle covers the previous month’s service fees, including any applicable fees and service charges related to your participation in our loyalty programme.
Partners also have the option to choose an annual billing cycle. With this option, you will receive a single invoice for the entire year, providing a streamlined payment process and reducing the frequency of transactions.
When to Expect Invoices
For monthly billing, invoices are generated on the monthly anniversary of your original payment and sent to the registered billing email address associated with your business.
For annual billing, a single invoice is issued once per year, covering all service charges and fees for the upcoming 12-month period.
Payment Deadlines
For monthly billing, payments are due immediately after the invoice is issued.
For annual billing, payment is also due immediately after the annual invoice is issued.
Ensure that your payment is processed promptly to avoid any disruption to your service.
Support for Billing Queries
If you have any questions about your invoice or billing cycle, please reach out to our Customer Support team via email at partnersupport@loyaltyclubplc.com, and we’ll be happy to assist.
Having the choice between monthly and annual billing gives your business the flexibility to manage your finances in a way that suits you!
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